Why Redroar Doesn't Offer Cash on Delivery (COD) - Understanding the Risks and Disadvantages

As an e-commerce business, We are always looking for ways to provide our customers with a smooth and secure shopping experience. While we offer a range of payment options, including credit and debit cards, online transfers, UPI,  wallet transfers, net banking,. but we do not provide the option of Cash on Delivery (COD). This is a deliberate decision, and we want to share with you why we believe COD is not a safe or effective payment method.


some competitors use COD as a tool to harm our business by placing huge numbers of fake orders. This single things can solely destroy us and would  negatively impact our reputation and customer trust, which is critical for us as a startup striving to establish ourselves in a competitive market

One of the main concerns with COD is the potential for fraud. When customers pay in cash, there is a higher likelihood of fake or counterfeit currency being used. This can lead to significant financial losses for businesses, particularly for small and new startups that are still building their customer base and operating on tight margins. Furthermore, COD can increase the risk of theft or robbery, as cash payments can make a delivery driver or courier a target for criminals.

Another issue with COD is that it can slow down the delivery process. Since the payment is collected at the time of delivery, there is no way to verify the payment beforehand, which means that customers may not have the necessary funds to make the purchase. This can result in delayed deliveries, canceled orders, and unhappy customers.

Furthermore, COD can be an expensive option for businesses. It involves additional costs such as handling fees, transaction charges, and cash collection fees. This can add up to a significant amount over time, especially for businesses with a high volume of orders.

At Redroar, we are committed to providing our customers with a safe, fast, and convenient shopping experience. That's why we offer free shipping and fast refunds to ensure that our customers are satisfied with their purchases. We believe that by offering secure online payment options, we can build trust with our customers and provide a better shopping experience overall.

In conclusion, while COD may seem like a convenient payment method for some customers, it is not a viable option for businesses like Redroar. The potential for fraud, increased delivery time, and additional costs make it an impractical and risky choice. Instead, we focus on providing our customers with a hassle-free and secure shopping experience that they can trust.